Waste Management Cold Calling Script
Commercial waste management cold calling script. Book more waste audits and win disposal contracts with this proven approach.
1The Opener
Hi {{first_name}}, this is {{your_name}} with {{company_name}}. We help businesses reduce waste disposal costs while improving recycling and sustainability. Are you the person who handles waste and recycling services?2Discovery & Pitch
Thanks for taking my call. Most facility managers I talk to have two frustrations—rising waste disposal costs and not knowing if they're getting a fair deal.
[LISTEN for their current waste situation]
That's exactly what we address. We provide {{service_type}} with transparent pricing and no hidden fees—most businesses save 15-25% compared to the big national haulers.
We recently started working with {{similar_company}} and they're saving about $400/month while actually improving their recycling rates.
[PAUSE]
Would it make sense to schedule a quick waste audit? I can assess your current service, compare pricing, and show you exactly where there are savings. I have time {{day}} or {{day2}}.3Objection Handlers
Click an objection to see the response. Practice these until they're automatic.
Your Response
I understand. Most contracts have 30-60 day cancellation clauses that people don't realize. When does your contract end? I can do an analysis now so you're ready.
4Closing Options
Let me schedule a free waste audit. I can come by {{day}} and have a proposal within 48 hours.
I can email you a pricing comparison worksheet. What's your email?
Would it help to speak with another {{business_type}} that recently switched?
Voicemail Script
Hi {{first_name}}, this is {{your_name}} with {{company_name}}. We help businesses reduce waste disposal costs by 15-25% with better service. I'd love to offer you a free waste audit to see what you could save. Call me at {{phone_number}}. That's {{your_name}} at {{phone_number}}.Variables to Customize
{{first_name}}Prospect's first name{{your_name}}Your name{{company_name}}Your waste management company{{service_type}}Dumpster service, recycling, etc.{{similar_company}}Relevant case study{{specialties}}Specialized waste types you handle{{business_type}}Type of business{{phone_number}}Your callback numberPerfect For
- Waste management companies
- Commercial haulers
- Recycling services
- Dumpster rental companies
- Sustainability consultants
Not Ideal For
- Residential waste (different sales process)
- Hazardous waste only
- Very small businesses without dumpsters
Pro Tips
Lead with cost savings—it's tangible
Ask about contract terms early
Mention sustainability and recycling as value-adds
Offer free audits as a low-commitment next step
Common Mistakes
Not addressing contract concerns upfront
Ignoring the 'hassle to switch' objection
Competing only on price vs. service quality
Not having competitive intelligence on current providers
Practice Exercises
Practice the waste audit offer
Role-play contract termination discussions
Rehearse presenting sustainability benefits
Practice handling the 'big companies are reliable' objection
Tone & Delivery
Consultative and straightforward. Waste management isn't glamorous, but it's a real expense. Show that you understand their needs and can deliver genuine value.
Scripts Are Just Words Without the Reps
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