Scripts/B2B Services

Security Services Cold Calling Script

Word-for-word security services cold calling script. Includes objection handlers for winning commercial security contracts.

Conversion Rate
8%
Avg Duration
5-7 minutes
Dials/Appt
12-15 dials
Best Time
Monday-Friday, 9am-11am or 2pm-4pm

1The Opener

Hi, is this {{prospect_name}}?

Hey {{prospect_name}}, this is {{your_name}} with {{company_name}}. We're a security services company serving businesses in {{service_area}}.

I'm reaching out because we work with a lot of {{business_type}} facilities, and I wanted to see if you're currently evaluating your security needs. Do you have a quick minute?

2Discovery & Pitch

Great! What does your current security setup look like? Are you using guard services, alarm systems, cameras, or a combination?

[LISTEN - Understand their current security posture]

Have you had any incidents or concerns lately? Break-ins, theft, safety issues?

[LISTEN - Identify pain points and urgency]

What's the biggest security challenge for your business right now?

[LISTEN]

Got it. Here's why I called: we specialize in {{security_specialty}}, and we've helped businesses like yours {{key_outcome}}.

What sets us apart is {{differentiator}}. We provide {{services_list}}, and our approach is {{unique_approach}}.

Would you be open to a free security assessment? I can walk your property, identify vulnerabilities, and recommend solutions—no obligation.

3Objection Handlers

Click an objection to see the response. Practice these until they're automatic.

Your Response

Good—security is important. How confident are you in your current coverage? [Listen] A lot of businesses think they're protected until something happens. Would a second opinion hurt? Our assessment is free.

4Closing Options

Would {{day}} work for a free security assessment?

Let me walk your property and identify any vulnerabilities. How's {{day}}?

I can put together a custom security plan. When works for a site visit?

Would you like me to do a risk assessment? No cost, no obligation.

Voicemail Script

Hi {{prospect_name}}, this is {{your_name}} with {{company_name}}.

We're a security services company serving {{service_area}}, and I wanted to see if we could help protect your business.

We specialize in {{security_specialty}} and offer free security assessments to identify vulnerabilities.

Call me back at {{your_phone}}. Again, {{your_phone}}. Stay safe!

Variables to Customize

{{prospect_name}}Prospect's name
{{your_name}}Your name
{{company_name}}Your company name
{{service_area}}Your service area
{{business_type}}Type of business
{{security_specialty}}Your specialty
{{price_range}}Price range
{{day}}Suggested day
{{time}}Suggested time
{{your_phone}}Your phone number

Perfect For

  • Security guard companies
  • Alarm system providers
  • Video surveillance companies
  • Access control installers
  • Security consulting firms

Not Ideal For

  • Residential-only security companies
  • Locksmiths without security services

Pro Tips

Offer free security assessments as your lead magnet

Ask about recent incidents—it creates urgency

Know your competitors' weaknesses

Have crime statistics for their area ready

Emphasize your vetting and training processes

Follow up assessments with detailed proposals

Common Mistakes

Leading with fear instead of value

Not asking about their current setup

Failing to emphasize guard quality and vetting

Not providing tiered solutions for different budgets

Practice Exercises

1

Practice explaining your services concisely

2

Role-play the 'we have security' objection

3

Rehearse presenting a security assessment

4

Practice handling the 'too expensive' objection

Tone & Delivery

Professional and trustworthy. Security is about trust. Project competence and reliability. Be knowledgeable about risks without being alarmist.

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