Security Services Cold Calling Script
Word-for-word security services cold calling script. Includes objection handlers for winning commercial security contracts.
1The Opener
Hi, is this {{prospect_name}}?
Hey {{prospect_name}}, this is {{your_name}} with {{company_name}}. We're a security services company serving businesses in {{service_area}}.
I'm reaching out because we work with a lot of {{business_type}} facilities, and I wanted to see if you're currently evaluating your security needs. Do you have a quick minute?2Discovery & Pitch
Great! What does your current security setup look like? Are you using guard services, alarm systems, cameras, or a combination?
[LISTEN - Understand their current security posture]
Have you had any incidents or concerns lately? Break-ins, theft, safety issues?
[LISTEN - Identify pain points and urgency]
What's the biggest security challenge for your business right now?
[LISTEN]
Got it. Here's why I called: we specialize in {{security_specialty}}, and we've helped businesses like yours {{key_outcome}}.
What sets us apart is {{differentiator}}. We provide {{services_list}}, and our approach is {{unique_approach}}.
Would you be open to a free security assessment? I can walk your property, identify vulnerabilities, and recommend solutions—no obligation.3Objection Handlers
Click an objection to see the response. Practice these until they're automatic.
Your Response
Good—security is important. How confident are you in your current coverage? [Listen] A lot of businesses think they're protected until something happens. Would a second opinion hurt? Our assessment is free.
4Closing Options
Would {{day}} work for a free security assessment?
Let me walk your property and identify any vulnerabilities. How's {{day}}?
I can put together a custom security plan. When works for a site visit?
Would you like me to do a risk assessment? No cost, no obligation.
Voicemail Script
Hi {{prospect_name}}, this is {{your_name}} with {{company_name}}.
We're a security services company serving {{service_area}}, and I wanted to see if we could help protect your business.
We specialize in {{security_specialty}} and offer free security assessments to identify vulnerabilities.
Call me back at {{your_phone}}. Again, {{your_phone}}. Stay safe!Variables to Customize
{{prospect_name}}Prospect's name{{your_name}}Your name{{company_name}}Your company name{{service_area}}Your service area{{business_type}}Type of business{{security_specialty}}Your specialty{{price_range}}Price range{{day}}Suggested day{{time}}Suggested time{{your_phone}}Your phone numberPerfect For
- Security guard companies
- Alarm system providers
- Video surveillance companies
- Access control installers
- Security consulting firms
Not Ideal For
- Residential-only security companies
- Locksmiths without security services
Pro Tips
Offer free security assessments as your lead magnet
Ask about recent incidents—it creates urgency
Know your competitors' weaknesses
Have crime statistics for their area ready
Emphasize your vetting and training processes
Follow up assessments with detailed proposals
Common Mistakes
Leading with fear instead of value
Not asking about their current setup
Failing to emphasize guard quality and vetting
Not providing tiered solutions for different budgets
Practice Exercises
Practice explaining your services concisely
Role-play the 'we have security' objection
Rehearse presenting a security assessment
Practice handling the 'too expensive' objection
Tone & Delivery
Professional and trustworthy. Security is about trust. Project competence and reliability. Be knowledgeable about risks without being alarmist.
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