Scripts/Home Services

Pool Services Cold Calling Script

Word-for-word pool services cold calling script for maintenance and repair companies. Includes objection handlers for booking assessments.

Conversion Rate
11%
Avg Duration
4-5 minutes
Dials/Appt
9-11 dials
Best Time
Monday-Saturday, 9am-12pm or 4pm-6pm

1The Opener

Hi, is this {{prospect_name}}?

Hey {{prospect_name}}, this is {{your_name}} with {{company_name}}. We're a pool service company serving {{service_area}}.

I'm calling because {{reason_for_call}}. Do you have a quick minute to chat about your pool?

2Discovery & Pitch

Great! So tell me a little about your pool situation. Are you looking for regular maintenance, a repair, or something else?

[LISTEN - Understand their specific needs]

[If maintenance:] How are you currently handling your pool care—doing it yourself or using a service?

[If repair:] What's going on with the pool—what issues are you seeing?

[LISTEN]

Got it. Based on what you're describing, we can definitely help. We offer {{services_offered}}, and we've been taking care of pools in {{service_area}} for {{years_in_business}} years.

[For maintenance:] Our weekly service includes {{service_details}}. We handle everything so you can just enjoy your pool.

[For repair:] I'd like to send a technician out to diagnose the issue and give you a quote before doing any work.

Would {{day}} at {{time}} work, or is {{alternate_day}} better?

3Objection Handlers

Click an objection to see the response. Practice these until they're automatic.

Your Response

A lot of our customers started that way too. They found that between testing, balancing, cleaning, and equipment checks, it takes more time than expected. How much time are you spending on it each week? [Listen] Our service costs about {{price_range}} and we handle everything. Would it be worth exploring?

4Closing Options

Would {{day}} at {{time}} work for me to come look at your pool?

Let me come out and give you a free assessment. How's {{day}}?

I can stop by and have you set up in no time. Does {{day}} work?

I'm in {{neighborhood}} on {{day}}. Can I swing by around {{time}}?

Voicemail Script

Hi {{prospect_name}}, this is {{your_name}} with {{company_name}}.

We're a pool service company serving {{service_area}}, and I'm calling because {{reason_for_call}}.

Whether you need weekly maintenance, a repair, or just a one-time cleaning, we can help. We've been taking care of pools in the area for {{years_in_business}} years.

Call me back at {{your_phone}}. Again, {{your_phone}}. Looking forward to helping you enjoy your pool!

Variables to Customize

{{prospect_name}}Homeowner's name
{{your_name}}Your name
{{company_name}}Your company name
{{service_area}}Your service area
{{reason_for_call}}Lead source or reason
{{services_offered}}Services you offer
{{years_in_business}}Years in business
{{price_range}}Price range
{{day}}Suggested day
{{time}}Suggested time
{{alternate_day}}Backup day
{{your_phone}}Your phone number

Perfect For

  • Pool maintenance companies
  • Pool repair specialists
  • Pool cleaning services
  • Seasonal pool opening/closing services

Not Ideal For

  • Pool construction companies (different sales process)
  • Commercial-only pool services

Pro Tips

Time calls based on pool season in your area

Offer spring opening specials to book early

Have photos of clean, well-maintained pools

Emphasize the time savings of professional service

Follow up on quotes quickly—pool owners shop around

Offer referral incentives to existing customers

Common Mistakes

Not asking about current pool condition

Failing to explain what's included in service

Not differentiating from DIY maintenance

Being unavailable during peak season

Practice Exercises

1

Practice explaining your service packages

2

Role-play the 'I do it myself' objection

3

Rehearse transitioning from discovery to appointment

4

Practice handling competitive quotes

Tone & Delivery

Knowledgeable and reliable. Pool owners want someone they can trust with their expensive investment. Be the expert who makes their life easier.

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