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Email Marketing

Email Open Rate Benchmarks

Compare your email open rates against industry benchmarks. See how you stack up and get recommendations to improve your performance.

Enter Your Metrics

% of emails opened

% of emails clicked (optional)

Email Open Rate Benchmarks by Industry

IndustryOpen RateClick Ratevs Your Rate
Government28.8%3.5%-
Hobbies28.5%5%-
Religion27.6%3.4%-
Non-profit26.6%2.7%-
Sports & Recreation24.6%3.2%-
Agriculture23.4%2.9%-
Education23.4%2.9%-
Architecture & Construction22.5%2.5%-
Home & Garden22.2%2.8%-
Media & Publishing22.1%4.6%-
Legal22%2.8%-
Professional Services21.9%2.5%-
Healthcare21.7%2.5%-
Arts & Entertainment21.5%2.4%-
Insurance21.4%2.1%-
SaaS / Software(Your Industry)21.3%2.4%-
Business & Finance20.5%2.6%-
Food & Beverage20.5%2%-
Travel & Transportation20.4%2.2%-
Real Estate19.9%1.8%-
Manufacturing19.8%2.2%-
Restaurant19.8%1.3%-
Technology19.8%2%-
Computers & Electronics19.3%2.1%-
Beauty & Personal Care19.2%1.9%-
E-commerce / Retail18.4%2.3%-
Marketing & Advertising17.4%1.9%-

Understanding Email Open Rate Benchmarks

Email open rates are one of the most important metrics for measuring email marketing success. But what constitutes a "good" open rate varies significantly by industry, audience, and email type.

What is Email Open Rate?

Open rate is calculated as:

Open Rate = (Emails Opened / Emails Delivered) x 100

Note that open rates are tracked using a tiny invisible image (tracking pixel) that loads when the email is opened. This means open rates can be affected by:

  • Image blocking in email clients
  • Apple Mail Privacy Protection (iOS 15+) which pre-loads tracking pixels
  • Preview panes counting as opens
  • Multiple opens by the same person

Factors That Affect Open Rates

Subject Line

47% of recipients decide to open based solely on subject line

Sender Name

68% of recipients use sender name to decide whether to open

Send Time

Best times vary by audience, but Tuesday-Thursday tend to perform well

List Quality

Engaged, opt-in subscribers have dramatically higher open rates

How to Improve Your Open Rates

  • Write compelling subject lines: Use curiosity, urgency, personalization, or questions
  • Optimize preview text: The preview text (preheader) is your second chance to hook readers
  • Segment your list: Send relevant content to specific audience segments
  • Clean your list regularly: Remove inactive subscribers to improve deliverability
  • A/B test everything: Test subject lines, send times, and sender names
  • Build sender reputation: Consistent, valuable emails improve trust and opens over time
  • Optimize for mobile: 46% of emails are opened on mobile devices

The Impact of Apple Mail Privacy Protection

Important Note on Open Rate Accuracy:

Since iOS 15 (September 2021), Apple Mail Privacy Protection pre-loads tracking pixels for Apple Mail users, inflating open rates. If a significant portion of your subscribers use Apple Mail:

  • Your reported open rates may be 15-30% higher than actual
  • Focus more on click rates and conversions as accuracy metrics
  • Segment Apple Mail users separately if possible

Subject Line Best Practices

  • Keep it short: 6-10 words or 40-50 characters work best
  • Personalize: Using first name increases opens by 26%
  • Create urgency: Time-limited offers drive action
  • Ask questions: Engages curiosity
  • Use numbers: "5 Tips" performs better than "Tips"
  • Avoid spam triggers: FREE, URGENT, Act Now, etc.
  • Test emojis: Can increase opens, but test with your audience

Want to Boost Your Email Open Rates?

Our team writes high-converting email campaigns that consistently outperform industry benchmarks. Let us help you get more opens, clicks, and conversions.

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