Back to Glossary
Email Marketing

What is Email Deliverability?

Email deliverability refers to the ability of your emails to successfully reach recipients' inboxes rather than being filtered to spam, blocked entirely, or bounced. It's influenced by sender reputation, authentication protocols, content quality, and list hygiene. Poor deliverability means your carefully crafted messages never get seen—you're essentially shouting into a void.

Ability to reach the inboxDetermined by sender reputationRequires proper authenticationCritical for email marketing ROI
Email Deliverability explained

Why Email Deliverability Matters

Deliverability is the foundation of email effectiveness. If your emails don't reach the inbox, nothing else matters—open rates, click rates, and conversions are all zero for messages that land in spam. And the problem is often invisible. You might be sending thousands of emails thinking they're working while most never get seen. Inbox providers are increasingly aggressive about filtering. Google, Microsoft, and others use complex algorithms analyzing sender behavior, engagement rates, and content quality. One mistake can tank your domain's reputation, making even legitimate emails to opted-in contacts disappear into spam folders. B2B email is particularly vulnerable. Sales and marketing teams often send high volumes with low engagement rates, which is exactly what spam filters are designed to catch. Maintaining deliverability requires constant attention to authentication, list quality, and sending practices.

20%

of marketing emails never reach inbox

85%

of email is spam globally

95%+

deliverability rate is considered healthy

How Email Deliverability Works

1

Configure authentication

Set up SPF, DKIM, and DMARC records for your sending domain. These protocols verify you're authorized to send email from your domain.

2

Warm your sending domain

New domains start with no reputation. Gradually increase sending volume over weeks while maintaining high engagement to build positive reputation.

3

Maintain list hygiene

Regularly remove bounces, unsubscribes, and inactive contacts. Sending to bad addresses damages reputation.

4

Monitor engagement metrics

Track open rates, click rates, and spam complaints. Low engagement signals to inbox providers that you're sending unwanted email.

5

Watch bounce rates

Hard bounces (invalid addresses) immediately hurt reputation. Soft bounces (temporary issues) matter if persistent.

6

Test and monitor

Use tools like GlockApps or Mail-Tester to check inbox placement across providers. Monitor blacklist status regularly.

Best Practices

Implement all three authentication protocols—SPF, DKIM, and DMARC

Never buy email lists—purchased lists destroy deliverability

Remove hard bounces immediately and soft bounces after 3 attempts

Warm new domains slowly—start with engaged contacts and low volume

Monitor spam complaint rates—stay below 0.1%

Make unsubscribe easy—hidden unsubscribe leads to spam complaints

Send consistently—erratic volume patterns trigger spam filters

Use a subdomain for marketing email to protect your main domain

Common Mistakes

  • Skipping email authentication—even legitimate emails get filtered without SPF/DKIM/DMARC
  • Sending to purchased lists—this is the fastest way to destroy your domain reputation
  • Ignoring bounce management—continuing to send to invalid addresses compounds problems
  • Sending too much too fast from a new domain—warmup takes weeks, not days
  • Not monitoring deliverability—many senders don't know they have problems until revenue drops
  • Making unsubscribe difficult—frustrated recipients mark as spam instead
  • Using spam trigger words excessively—'free,' 'guarantee,' 'act now' in subject lines hurt

Related Terms

Stop Studying. Start Closing.

Now you know what Email Deliverability means. Let us put it to work for you.

Book Your Strategy Call