Best Acuity Scheduling Alternatives

Acuity Scheduling built its reputation as a reliable scheduling tool for service professionals - therapists, consultants, photographers, and other appointment-based businesses. Now owned by Squarespace, it offers robust features for individual practitioners including payment processing, intake forms, and service packages. For solopreneurs running service businesses, Acuity remains a solid choice. However, Acuity's service-business focus creates significant limitations for B2B sales teams. The platform wasn't designed for sales qualification, lead routing, or CRM integration at the level sales teams need. Team features are basic compared to sales-focused tools like Calendly or Chili Piper, with limited round-robin capabilities and no intelligent routing based on territory or deal characteristics. Under Squarespace ownership, development priorities have shifted further toward the Squarespace ecosystem and service businesses. Sales-focused features receive less attention, and the integration landscape skews toward tools service providers use rather than sales tech stacks. For sales teams evaluating scheduling tools, this direction makes Acuity an increasingly awkward fit. Most importantly, Acuity solves a different problem than what sales teams actually need. It makes scheduling appointments easier once clients want to book. But B2B sales teams don't need better appointment booking - they need more qualified meetings with decision-makers. Acuity can't help generate demand, only capture it once it exists.